Privacy Policy

Last updated: 11 July 2026

Hello Legal respects your privacy. This policy explains how we collect and use personal data when you use our website and services.

1. Data we collect

We may collect:

• Account data: name, email address and authentication details
• Usage data: pages visited, documents created and interaction logs
• Payment data: processed securely by Stripe; we do not store full card details
• Document data: answers you provide when generating templates

2. How we use your data

We use personal data to:

• Provide and improve our services
• Process payments and manage subscriptions
• Communicate about your account and service updates
• Comply with legal obligations

3. Legal bases

We process data on the basis of contract performance, legitimate interests, consent where required, and legal obligation under UK GDPR.

4. Sharing

We share data with trusted processors such as Supabase (hosting and database), Stripe (payments) and email providers, only as necessary to operate the service.

5. Retention

We retain account and document data while your account is active and as required for legal, tax or regulatory purposes.

6. Your rights

Under UK GDPR you may request access, correction, deletion, restriction or portability of your data, and object to certain processing. Contact us to exercise these rights.

7. Security

We implement appropriate technical and organisational measures to protect personal data.

8. Contact

Data protection enquiries: privacy@hellolegal.co.uk.